Privacy Policy

At Flametra, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or utilize our services. We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Flametra may collect and process the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, and other details you provide when you create an account, subscribe to our services, or contact us.
• Usage Data: Information about how you use our website, including your IP address, browser type, access times, and pages viewed.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track user activity on our website and store certain information. A cookie is a small file placed on your device that helps the website remember your preferences.

How We Use Your Information

Flametra uses the information we collect in the following ways:

• To provide, maintain, and improve our services.
• To personalize your experience and deliver content that interests you.
• To communicate with you, including responding to inquiries and sending updates or promotional materials.
• To monitor and analyze usage trends and preferences, enhancing our offerings.
• To fulfill our legal obligations and protect our rights and property.

Legal Basis for Processing Personal Data

Flametra processes your personal data on the following legal bases:

• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests, provided they do not override your rights.

Data Retention

Flametra will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your personal data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

Data Sharing and Disclosure

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party vendors, agents, or service providers who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

The security of your personal data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data we have collected about you to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: You have the right to withdraw your consent for us to process your personal data at any time.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Flametra does not knowingly collect personal identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take